Privacy Policy —
333pet Data Practices

333pet ("333pet", "we", "us", "our") is committed to protecting the privacy and personal data of every individual who interacts with our platform. This Privacy Policy describes in plain English what data we collect about you, why we collect it, how we use and protect it, with whom we may share it, and what rights you have in relation to that data.

This policy applies to all data processing activities carried out by 333pet in connection with the operation of the 333pet.net website and any associated mobile applications, promotional campaigns, customer support channels, and payment processing workflows. It covers data collected both automatically (for example, through cookies and server logs) and data that you provide to us directly (for example, during registration or KYC verification).

This Privacy Policy should be read alongside the 333pet Terms & Conditions and the Responsible Gaming Policy, both of which are available on this website. Together, these documents form the complete framework governing your relationship with 333pet. In the event of any conflict between this policy and a more specific data notice provided at the point of collection, the more specific notice takes precedence.

333pet operates the platform primarily for players in Bangladesh. While this policy is drafted with the Bangladeshi market in mind, the data protection principles it describes reflect broadly accepted international standards for responsible data stewardship. If you access the platform from outside Bangladesh, you do so at your own risk and are responsible for compliance with any applicable local privacy laws.

333pet collects personal data through several distinct channels: information you provide directly during registration and account management, data generated automatically through your use of the platform, and data received from third-party service providers such as payment processors and identity verification services. The categories of data we collect are described below.

Data You Provide Directly

Data Collected Automatically

When you access the 333pet platform, certain technical data is collected automatically by our servers and analytics tools. This includes your IP address, browser type and version, operating system, device type, referring URL, pages visited, session duration, betting and gaming activity logs, and error or crash reports. This data is used to maintain platform security, diagnose technical issues, and improve the player experience. It is not used to build advertising profiles.

Data Received from Third Parties

333pet may receive supplementary personal data from third-party service providers where this is necessary to verify your identity or process a payment. For example, our payment processing partners may confirm the status and ownership of a bKash or Nagad account number you have provided. This data is used solely for the purpose for which it was received and is not merged with marketing databases.

333pet uses your personal data only for legitimate, clearly defined purposes. We do not process personal data in ways that are incompatible with the purpose for which it was originally collected. The primary purposes for which we use your data are as follows:

1. Account Management: To create, authenticate, and maintain your 333pet player account, including processing password resets and account security alerts;
2. Payment Processing: To handle deposits and withdrawals via bKash, Nagad, Rocket, Upay, SureCash, Visa, and Mastercard, and to maintain accurate financial records of all transactions;
3. Identity Verification: To verify your age (18+) and identity as required for responsible gaming compliance and fraud prevention;
4. Platform Operation: To deliver the games, sports betting markets, live dealer tables, and other features that make up the 333pet platform experience;
5. Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support service;
6. Responsible Gaming: To monitor betting patterns for indicators of problem gambling, to enforce deposit limits and self-exclusion requests, and to contact players who may need support;
7. Security & Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, money laundering, multi-accounting, bonus abuse, and other prohibited conduct;
8. Legal Compliance: To fulfil obligations imposed by applicable laws and to respond to lawful requests from competent authorities;
9. Platform Improvement: To analyse aggregated, anonymised usage data and identify opportunities to improve platform performance, user experience, and game offering.

There are specific, limited circumstances in which 333pet shares personal data with third parties. These are described below:

Service Providers

333pet engages third-party service providers to support the operation of the platform. These include payment processing partners (bKash, Nagad, Rocket, Upay, SureCash, Visa, Mastercard network processors), identity and KYC verification services, game content providers (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Ezugi, Spribe, and others), cloud hosting and infrastructure providers, and customer support tools. These providers are granted access only to the personal data they strictly need to perform their contracted services, and they are bound by confidentiality and data protection obligations consistent with this policy.

Legal & Regulatory Disclosure

333pet may disclose personal data to law enforcement agencies, regulatory bodies, courts, or other competent authorities where we are required to do so by applicable law, or where disclosure is necessary to protect the rights, property, or safety of 333pet, its players, or the public. We will notify you of such disclosures where we are legally permitted to do so.

Business Transfers

In the event that 333pet undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, personal data held by 333pet may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and of any resulting changes to this Privacy Policy before they take effect.

No Cross-Border Transfers Without Safeguards

333pet does not transfer personal data to countries or territories outside Bangladesh without ensuring that appropriate safeguards are in place to protect the data to a standard at least equivalent to that described in this policy. Where third-party service providers are located outside Bangladesh, we ensure that contractual data protection obligations are in place before transferring any personal data.

333pet uses cookies and similar tracking technologies to provide a functional, secure, and personalised platform experience. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies enable the platform to remember your session state, preferences, and login status across page loads.

Types of Cookies We Use

333pet does not use third-party advertising cookies, retargeting pixels, or social media tracking scripts that would allow third-party advertising networks to build a profile of your browsing behaviour across other websites.

Managing Cookies

You can control and manage cookies through your browser settings. Most modern browsers allow you to view, block, or delete cookies. Please be aware that disabling strictly necessary cookies may prevent you from logging in or using core features of the 333pet platform. For guidance on managing cookies in your specific browser, refer to your browser's help documentation.

333pet retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal, regulatory, or accounting obligations. When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to an identified individual.

The following general retention periods apply to the main categories of personal data we hold:

• Account Registration Data: Retained for the duration of your active account plus a minimum of 5 years after account closure, in accordance with standard financial record-keeping requirements;
• KYC / Identity Verification Documents: Retained for a minimum of 5 years after the verification was completed, or longer if required by applicable anti-money-laundering regulations;
• Transaction Records: Retained for a minimum of 5 years from the date of the transaction, in accordance with financial compliance requirements;
• Customer Support Correspondence: Retained for 3 years from the date of the last communication in a case, unless the matter involves an unresolved legal dispute;
• Analytical / Usage Data: Aggregated and anonymised within 12 months; raw session logs are retained for no more than 90 days;
• Self-Exclusion Records: Retained indefinitely to prevent re-registration in violation of a self-exclusion order.

You may request early deletion of your personal data at any time by contacting our support team. We will process your request within 30 days, subject to any legal retention obligations that require us to keep the data for a longer period. Where we are legally obliged to retain data, we will inform you of this and of the applicable retention period.

As a user of the 333pet platform, you have a number of rights in relation to your personal data. These rights are described below. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within 30 days.

Please note that some rights may be limited where 333pet has a legal obligation to retain or process the data. In all such cases, we will explain our position clearly and indicate any available alternatives or escalation paths.

The specific security measures deployed by 333pet to protect your personal data include the following:

• SSL/TLS Encryption: All data transmitted between your browser or mobile app and the 333pet servers is encrypted in transit using industry-standard TLS protocols;
• Password Hashing: Account passwords are never stored in plain text. All passwords are hashed using a secure cryptographic algorithm before storage;
• Payment Tokenisation: Card details processed via Visa and Mastercard are tokenised by our payment processor. 333pet does not store raw card numbers on its own servers;
• Access Controls: Access to personal data within 333pet is restricted to employees and contractors who have a legitimate operational need to access that data. All access is logged and audited;
• Intrusion Detection: 333pet operates server-side monitoring systems designed to detect and alert on unusual access patterns, potential intrusion attempts, and abnormal data requests;
• Regular Security Reviews: The 333pet platform undergoes periodic security assessments to identify and remediate vulnerabilities before they can be exploited.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, 333pet will notify you as soon as practicably possible. The notification will describe the nature of the breach, the data affected, the likely consequences, and the steps 333pet has taken or proposes to take to address it.

You also play an important role in keeping your data secure. You should choose a strong, unique password for your 333pet account, never share your login credentials with anyone, and notify 333pet immediately if you suspect your account has been accessed without your authorisation.

333pet takes its obligations regarding underage users with the utmost seriousness. As part of our registration and KYC process, we require all new players to confirm that they are 18 years of age or older and to provide identity documentation that supports that confirmation. Accounts where we have reasonable grounds to suspect the account holder may be underage are flagged for immediate review and suspended pending verification.

If you are a parent or guardian and believe that your child has registered an account on the 333pet platform without your knowledge, please contact our support team at [email protected] immediately. We will investigate the matter urgently, close the account if our investigation confirms underage access, and delete all personal data associated with that account.

333pet also recommends that parents and guardians in Bangladesh make use of third-party parental control and internet filtering software to prevent minors from accessing online gambling content. Responsibility for supervising minors' internet use ultimately rests with parents and guardians, and 333pet encourages all adults in the household to take this responsibility seriously.

333pet reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the structure of the platform. When we make material changes to this policy, we will notify registered players by email or via an in-platform notification prior to the changes taking effect, where reasonably practicable.

Minor updates — such as corrections to typographical errors, clarifications of existing language, or changes that do not materially affect your rights — may be made without advance notice. All updates will be published at 333pet.net/privacy-policy with a revised effective date clearly displayed at the top of the page.

Your continued use of the 333pet platform following the effective date of any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with the changes, you should stop using the platform and contact support to request account closure. 333pet recommends that you review this Privacy Policy at least once per year, or whenever you receive a notification from us indicating that a material change has been made.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which 333pet processes your personal data, please contact our support team using the details below. All privacy-related communications must be submitted in English and will be handled by a member of our dedicated support team.

For general privacy enquiries, data access requests, correction requests, deletion requests, or complaints, contact us at:

If you are not satisfied with our response to a privacy complaint, you may escalate the matter by requesting a formal review from a senior member of the 333pet compliance team. Details of the escalation process will be provided in our initial response to your complaint.

This Privacy Policy was last updated in January 2026 and is effective from that date. The current version of this policy is always available at 333pet.net/privacy-policy.